Privacy Policy

Privacy Policy

This privacy policy sets out how Veinsafe uses and protects any information that you provide when you visit our website and/or agree to purchase from us.

Veinsafe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Veinsafe may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of these changes.

Information We Collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests, if required
  • Other information relevant to customer surveys and/or offers

How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Product and service improvement – We may use the information to improve our products and services
  • Marketing communications – We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • Market research – From time to time, we may use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • Website customization – We may use the information to customize the website according to your interests

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic and managerial measures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

Benefits of Cookies:

  • Cookies allow web applications to respond to you as an individual
  • The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences
  • We use traffic log cookies to identify which pages are being used, helping us analyze webpage traffic data
  • This helps us improve our website and tailor it to customer needs

Cookie Usage:

  • We only use cookie information for statistical analysis purposes
  • After analysis, the data is removed from the system
  • Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not
  • A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us

Cookie Control: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that this may prevent you from taking full advantage of the website.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Opt-out during registration – Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • Change preferences anytime – If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at info@veinsafe.in

Third-Party Information Sharing

We will not sell, distribute or lease your personal information to third parties unless:

  • We have your explicit permission, or
  • We are required by law to do so

We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you have specifically indicated that you wish this to happen.

Data Accuracy and Corrections

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible:

Address: 12/2, Narasimhan Street, Mambalam Railway Station
West Mambalam, Chennai, Tamil Nadu 600033

Email: info@veinsafe.in

We will promptly correct any information found to be incorrect.

Contact Information

For any privacy-related questions or concerns, please contact us:

  • Email: orders@veinsafe.in
  • Address: 12/2, Narasimhan Street, Mambalam Railway Station, West Mambalam, Chennai, Tamil Nadu 600033
  • Hours: 9 AM to 5 PM IST (Monday – Saturday, excluding public holidays and festival days)

This policy is effective as of 02Oct2025 and may be updated from time to time. Please check this page periodically for any changes.